Vendors

Every outside company the practice pays, with what it touches, its BAA and its risk tier. A vendor serving every site matches any site you pick.

Appointment reminders by text and voice. Patient messaging or reminders, limited patient data. Owner: Owen Castellano.

Ridgeline Medical Group. Serves: Every site.

1 finding: Signed BAA is missing required terms

Ambient dictation pilot for two clinics. Transcription or dictation, limited patient data. Owner: Dr. Amara Singh.

Ridgeline Medical Group. Serves: Riverside Orthopedics.

1 finding: Not recorded as live for months: confirm no patient data is being shared

Appointment reminder texts and two-way scheduling messages. Patient messaging or reminders, limited patient data. Owner: Owen Castellano.

Ridgeline Medical Group. Serves: Eastgate Family Care.

2 findings: BAA needed before any patient data is shared; Annual review overdue or never done

Payer mix and denial trend dashboards. Analytics or reporting, limited patient data. Owner: Keisha Okafor.

Ridgeline Management Services. Serves: Every site.

1 finding: Security questionnaire older than 12 months

After-hours phone answering and triage messages. Answering service, limited patient data. Owner: Owen Castellano.

Ridgeline Medical Group. Serves: Main Campus, Jefferson Park and Eastgate Family Care.

Outside counsel for malpractice defense. Legal, accounting or consulting, limited patient data. Owner: Marisol Vance.

Ridgeline Management Services. Serves: Every site.

Tablet check-in and intake forms. Patient intake or check-in, limited patient data. Owner: Owen Castellano.

Ridgeline Medical Group. Serves: Jefferson Park and Eastgate Family Care.

On-site shredding of paper records. Document storage or shredding, limited patient data. Owner: Grant Holloway.

Ridgeline Medical Group. Serves: Main Campus, Jefferson Park and Eastgate Family Care.