Vendors
As of Oct 7, 2026. Whole organization.
22 vendors, worst first
Overnight radiology reads. Teleradiology or remote reads, full patient records. No owner.
Ridgeline Medical Group. Serves: Riverside Orthopedics.
2 findings: Days held without a BAA were covered by a BAA entered later, not yet confirmed; No internal owner
Managed IT: servers, backups and help desk. IT managed services, full patient records. Owner: Theo Brandt.
Ridgeline Management Services. Serves: Every site.
1 finding: Patient data without a signed BAA
Dictation transcription for clinic notes. Transcription or dictation, full patient records. Owner: Dr. Amara Singh.
Ridgeline Medical Group. Serves: Stonebridge and Riverside Orthopedics.
1 finding: BAA has expired but the vendor is still active
Outsourced billing, coding and denial follow-up. Billing or coding service, full patient records. Owner: Keisha Okafor.
Ridgeline Management Services. Serves: Every site.
2 findings: Subcontractor handles our data without confirmed terms; High-risk vendor with no independent security evidence
Appointment reminders by text and voice. Patient messaging or reminders, limited patient data. Owner: Owen Castellano.
Ridgeline Medical Group. Serves: Every site.
1 finding: Signed BAA is missing required terms
Ambient dictation pilot for two clinics. Transcription or dictation, limited patient data. Owner: Dr. Amara Singh.
Ridgeline Medical Group. Serves: Riverside Orthopedics.
1 finding: Not recorded as live for months: confirm no patient data is being shared
Appointment reminder texts and two-way scheduling messages. Patient messaging or reminders, limited patient data. Owner: Owen Castellano.
Ridgeline Medical Group. Serves: Eastgate Family Care.
2 findings: BAA needed before any patient data is shared; Annual review overdue or never done
Electronic claims and remittance clearinghouse. Claims clearinghouse, full patient records. Owner: Keisha Okafor.
Ridgeline Management Services. Serves: Every site.
1 finding: BAA is past its review date
Payer mix and denial trend dashboards. Analytics or reporting, limited patient data. Owner: Keisha Okafor.
Ridgeline Management Services. Serves: Every site.
1 finding: Security questionnaire older than 12 months
Offsite backup of servers and imaging archive. Cloud hosting or backup, full patient records. Owner: Theo Brandt.
Ridgeline Management Services. Serves: Every site.
Video visits and virtual waiting room. Telehealth platform, full patient records. Owner: Dr. Amara Singh.
Ridgeline Medical Group. Serves: Every site.
Interface between our EHR and the reference lab. Lab or device interface, full patient records. Owner: Dr. Amara Singh.
Ridgeline Medical Group. Serves: Main Campus and Stonebridge.
Hosted EHR and practice management system. EHR or clinical platform, full patient records. Owner: Theo Brandt.
Ridgeline Medical Group. Serves: Every site.
After-hours phone answering and triage messages. Answering service, limited patient data. Owner: Owen Castellano.
Ridgeline Medical Group. Serves: Main Campus, Jefferson Park and Eastgate Family Care.
Outside counsel for malpractice defense. Legal, accounting or consulting, limited patient data. Owner: Marisol Vance.
Ridgeline Management Services. Serves: Every site.
Tablet check-in and intake forms. Patient intake or check-in, limited patient data. Owner: Owen Castellano.
Ridgeline Medical Group. Serves: Jefferson Park and Eastgate Family Care.
On-site shredding of paper records. Document storage or shredding, limited patient data. Owner: Grant Holloway.
Ridgeline Medical Group. Serves: Main Campus, Jefferson Park and Eastgate Family Care.
Annual financial audit and tax filings. Legal, accounting or consulting, no patient data. Owner: Owen Castellano.
Ridgeline Management Services. Serves: Every site.
Nightly cleaning at all clinic locations. Facilities, supplies or staffing, no patient data. Owner: Grant Holloway.
Ridgeline Medical Group. Serves: Stonebridge, Riverbend and Riverside Orthopedics.
Payroll and benefits administration. Legal, accounting or consulting, no patient data. Owner: Owen Castellano.
Ridgeline Management Services. Serves: Every site.
Office and exam room supplies. Facilities, supplies or staffing, no patient data. Owner: Grant Holloway.
Ridgeline Medical Group. Serves: Every site.
Card payments at the front desk and online. Payment processing, no patient data. Owner: Keisha Okafor.
Ridgeline Medical Group. Serves: Every site.